Crash during downlo...
 
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Crash during download

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(@veterantv)
Posts: 3
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Template Name: Microsoft_Windows_Server_2016_Standard_Evaluation_64-bit_US_English.gz 
Vendor: Kimsufi
Vendor Service Package: KS-7
Physical or Virtual: Dedicated Server
Motherboard: Unknown
Processor: intel i3-2130 @ 3.4GHz
RAM: 8GB
Location: RBX-4, France
Error Information: Whilst I'm downloading the template; the PuTTy window will freeze at a random point, then producing a "Software caused Connection Abort" error. This happens every time, I have re-installed (tried different OS'), had Components replaced by KS Technical Support, tried different templates.

https://gyazo.com/7ae0eb687911c5a6bbcbfe9ccd753fe1

What could I do to fix it?
Thanks,
V.

 
Posted : December 11, 2018 8:14 pm
(@sysadmin)
Posts: 265
Reputable Member Admin
 
Posted by: VeteranTV

Template Name: Microsoft_Windows_Server_2016_Standard_Evaluation_64-bit_US_English.gz 
Vendor: Kimsufi
Vendor Service Package: KS-7
Physical or Virtual: Dedicated Server
Motherboard: Unknown
Processor: intel i3-2130 @ 3.4GHz
RAM: 8GB
Location: RBX-4, France
Error Information: Whilst I'm downloading the template; the PuTTy window will freeze at a random point, then producing a "Software caused Connection Abort" error. This happens every time, I have re-installed (tried different OS'), had Components replaced by KS Technical Support, tried different templates.

https://gyazo.com/7ae0eb687911c5a6bbcbfe9ccd753fe1

What could I do to fix it?
Thanks,
V.

Hello,

The error provided is due to you losing connection to your server with OVH and isn't caused by your download from us. I would recommend you reach out to the OVH support team for assistance with your network connectivity.

 
Posted : December 11, 2018 10:08 pm
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